My Home Communities Privacy Policy
This privacy policy (the “Privacy Policy” or “Policy”) of My Home Communities (“Company,” “we,” “us,” or “our”) describes our privacy practices regarding personal information we collect, including from persons (“you” or “your”) who access our property’s RENTCafé Resident Portal website or our related mobile applications that may be available for download (collectively, the “Site”). To access the Privacy Policy of RENTCafé, please visit: https://www.rentcafe.com/apartments/privacypolicy.aspx.PURPOSE
The purpose of this Privacy Policy is to inform you about the types of personal information we gather about you, including personal information gathered when you visit the Site, personal information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct, the information. This Policy does not cover information that is exempted from privacy notification requirements, including information about employees, contractors, job applicants, and information processed exclusively in the context of a business person acting in a business capacity.CHILDREN’S PRIVACY
THE SITE IS NOT INTENDED FOR CHILDREN AND COMPANY DOES NOT KNOWINGLY SOLICIT OR COLLECT PERSONAL INFORMATION ON THE SITE FROM CHILDREN UNDER THE AGE OF 13. IF COMPANY LEARNS THAT A CHILD UNDER THE AGE OF 13 HAS SUBMITTED PERSONALLY IDENTIFIABLE INFORMATION THROUGH THE SITE, WE WILL TAKE REASONABLE MEASURES TO DELETE SUCH INFORMATION AND NOT USE IT FOR ANY PURPOSE, EXCEPT WHERE NECESSARY TO PROTECT THE SAFETY OF THE CHILD OR OTHERS, AS REQUIRED BY LAW.YOUR CONSENT AND POLICY CHANGES
By using the Site, you consent to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree to the terms of this Policy, you are not authorized to use the Site. Company may amend this Privacy Policy from time to time, and those changes will be posted on the Site or reflected in the updated date below. In some cases, notification may occur via email or posted notice.PERSONAL INFORMATION COLLECTED IN THE PAST 12 MONTHS
We collect, process, and store various types of Personal Information. “Personal Information” includes information that identifies, relates to, describes, or could reasonably be linked to a particular consumer or household. Personal Information we collect may include your name, email addresses, postal addresses, postal codes, IP addresses, social security/insurance numbers, driver’s license numbers, prior addresses, monthly rent at prior residences, employment information, job titles, income, telephone numbers, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, username and password, emergency contact information, pet information, vehicle information including license plate numbers, other information needed to provide resident services, and information about your use of the Site and communication preferences. We do not and will not sell your Personal Information. In addition, when you visit our Site or interact with us online, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.HOW WE COLLECT AND SHARE PERSONAL INFORMATION
We may collect and share Personal Information to comply with legal obligations, respond to lawful requests, detect and prevent fraud, address technical or security issues, respond to emergencies, protect our rights or the rights of others, or facilitate transfers of our business such as mergers, acquisitions, or asset sales. We may also share your information with service providers who perform services on our behalf, such as marketing, customer service, payment processing, or technical support. These service providers are contractually obligated to protect your information and use it only for the services they provide.USE OF COOKIES AND OTHER TECHNOLOGIES
We may use cookies, marketing attribution tools, lead attribution systems, Google Analytics, and other similar technologies to analyze usage patterns, customize content, and improve the functionality of the Site. Cookies can be deleted or blocked in your browser settings, though doing so may limit functionality.EMAIL AND TEXT MANAGEMENT
You may receive emails and text messages from Company. By providing your phone number and opting in, you consent to receive text messages from us regarding your residency, maintenance requests, community updates, or other propertyrelated matters. Message and data rates may apply. You may manage your communication preferences through your Resident Portal account settings or through the unsubscribe options included in emails. To opt out of receiving text messages, reply “STOP” to any text message you receive from us. Even if you unsubscribe from promotional messages, transactional communications related to your unit or account may still be sent.NO SHARING OF SMS CONSENT
We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your optin data and consent are not transferable to any other party.DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.THIRD-PARTY WEBSITES
This Privacy Policy applies solely to information collected by My Home Communities and does not apply to third-party websites accessible through this Site.ACCESSING, REVIEWING, AND CHANGING YOUR INFORMATION
As an account holder, you may view and update most of your contact information by logging into your Resident Portal. You may request access to the Personal Information we hold about you; identity verification may be required. If access cannot be provided, we will inform you within 45 days with an explanation.PERSONAL INFORMATION OF MINORS
The Site is not directed to minors under 16, and we do not knowingly collect Personal Information from minors. Information about minors may be collected only when provided by a parent or guardian as part of a rental application or residency. We do not sell minors’ Personal Information.CALIFORNIA RESIDENTS’ RIGHTS (CCPA)
If the California Consumer Privacy Act (CCPA) applies to us, California residents may have rights including the right to request information about Personal Information collected, the right to request the deletion of Personal Information, the right to know the categories of Personal Information collected, the categories of sources from which it was collected, the business or commercial purposes for which it was collected or sold, the categories of third parties with which it was shared, the specific pieces of Personal Information collected about them, the categories of Personal Information sold (if any), the categories of third parties to whom Personal Information was sold, and the categories of Personal Information disclosed for business purposes. We do not respond to “Do Not Track” browser signals.ACCESSIBILITY
We are committed to providing accessible communications. To report barriers or request accommodations, contact us using the information below.CONTACTING US
For questions about this Privacy Policy or our privacy practices, you may contact us: Phone: (248) 792-8301 Email: leasing@myhome200.com Mailing Address: My Home Communities Attn: Privacy Compliance 21700 Northwestern Highway Service Road, Suite 801 Southfield, MI 48075CANADA
To the extent applicable, this Policy is made under the Personal Information Protection and Electronic Documents Act. For more information, individuals may contact the Office of the Privacy Commissioner of Canada at 112 Kent Street, Ottawa, ON K1A 1H3, phone (613) 995- 8210, toll-free (800) 282-1376, website www.priv.gc.ca/en/.
Updated: April 20th, 2026
